Date Received: 2017-06-17T00:00:00
Product: Mortgage debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: XXXX XXXX , 2017 CFPB : JPMChase Fore closure Prosecutors for my ARM Loan XXXX threa tened to damage my Credit Score, while refusing to divulge my Credit Score to me, in Violation of the Fair Credit Reporting Act ( FCRA ). I want JPMChase to provide me, at no additional charge to me, my Credit Score from every USA organization that provides Credit Scores o n me. Sincerely, XXXX XXXX XXXX , XXXX XXXX XXXX XXXX XXXX XXXX XXXX , IL XXXX
Company: JPMORGAN CHASE & CO.
State/Zip: IL 601XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2532724
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.
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