CFPB Complaint

UMPQUA HOLDINGS CORPORATION – CFPB Complaint ID 2552961

Consumer Complaint Submission

Date Received: 2017-06-19T00:00:00

Product: I do not know

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Financial Pacific Leasing 2 c ontract agreements I filed a concern about this company last year with NO resolution. This deal was negotiated through a broker who told me that I could pay off these two {$5000.00} leasing loans at any time, without penalty. When I attempted to do so, the finance company gave me the pay off at 50 % interest. This is NOT what I agreed to. I have maintained my payments in good faith, but I am having difficulty maintaining payments at this time. This bank should not be allowed to pretend that the broker ‘s misrepresentation of the payments are not their problem. This is a convenient way to extort money out of unsuspecting business owners. I have already filed a legal complaint against this broker, XXXX XXXX , because what he did was disgusting. What I want is a reasonable payoff and never have to deal with this company ever again.

Company: UMPQUA HOLDINGS CORPORATION

State/Zip: GA 300XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2552961

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