CFPB Complaint

JPMORGAN CHASE & CO. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-07-16T00:00:00

Product: Other debt

Issue: Written notification about debt

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: A XXXX Scammer from XXXX mailed me a counterfeit check which I deposited into the Chase bank on XXXX XXXX XXXX in XXXX , IL. Chase then closed this account and sent it to collections. I sent chase a check to pay this off recently to XXXX XXXX and have offered them other methods to pay off the debt and bring an account with my name on it into the positive and they refuse to. Why is everyone giving me a hard time? Either by scamming me or not accepting my forms of payment? Why dont the scams in our media i.e. ( internet, mail, tv, and e-mail etc.. stop? ) I do n’t want to harass Chase bank I want to have legit money because what can you do in this world with no money? Right?

Company: JPMORGAN CHASE & CO.

State/Zip: IL 600XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2576141

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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