CFPB Complaint

Accudata Credit Systems LLC – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-07-16T00:00:00

Product: Other debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I would like to begin by saying that this is common practice for the landlord associated with the complaint, who houses approximately XXXX students in XXXX , MO, every year. If they know you are graduating, they send you a notice of damages knowing you will never be their customer again, knowing most people will pay. Of XXXX fellow graduates and tenants that I spoke with, all have experienced the same issue. This is rampant abuse of the system.
I leased an apartment from XXXX XXXX XXXX XXXX XXXX . The lease ende d XX/XX/XXXX . O n XX/XX/XXXX , I received notice from XXXX in the landlord ‘s accounts receivables division that I was being charged {$160.00} for ‘damages ‘ to the unit I leased. There were no damages to the unit, and this was confirmed orally by their leasing agent, XXXX , to my roommate, XXXX , at the commencement of our walk-through on XX/XX/XXXX . XXXX was not provided with documentation of the lack of damages. More relevant than the lack of damages is the state of Missouri ‘s requirement of landlord ‘s to deliver notice of damages within 30 days of the termination of the lease. See here : XXXX XXXX XXXX XX/XX/XXXX J XX/XX/XXXX , and I received notice of damages on XX/XX/XXXX . I quoted the relevant statue provided above to XXXX in accounts receivable, expressing that I would not be paying for the damages. According to XXXX , my ‘debt ‘ was sent to collections company Accudata on XX/XX/XXXX . I never received notice of this ‘debt ‘ from Accudata.
My father, however, did receive notice, and received a derogatory mark on his credit report, too. He disputed the debt with Accudata immediately by mail, expressing that XXXX was too late in reporting damages to us according to Missouri statutes. Accudata replied by sending back images of supposed damages.
The derogatory mark from Accudata exists on our credit reports to this day, and we have still not paid said ‘debt ‘. XXXX XXXX XXXX XXXX XXXX is a subsidiary of XXXX XXXX XXXX , and operates under the ‘ XXXX XXXX XXXX ‘ brand.


Company: Accudata Credit Systems LLC

State/Zip: MO 641XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2576151

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