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Credit Collections Services, Inc. – CFPB Complaint

By on September 16, 2017

Date Received: 2017-06-20T00:00:00

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have been receiving a lot of phone calls and now mail from a company name Credit Services Collection asking me to verify my identity.. I have asked the company to stop all communications with me. I have never heard of this company nor its affiliates. The customer service reps are rude and use vulgar language. I am woken early in the morning from this company with these harassing phone calls.The representatives are foreign and rude. Identity theft is at an all time high and I am a victim of id theft.. IK have read the reviews about this c0mpany and they are scammers..

Company: Credit Collections Services, Inc.

State/Zip: MS 392XX

Company Response to Complaint: Untimely response

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2553957

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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