Date Received: 2017-06-21T00:00:00
Product: Other debt
Issue: Written notification about debt
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I moved out of XXXX XXXX at XXXX XXXX, in XXXX Texas, on XXXX XXXX, 2017 having provided proper notice, etc. The final bill arrived on XXXX17, about the same time a letter from a collection agency arrived ( collection agency was the following Tuesday ). The final bill was for my final utilities and such. The problem started, as mentioned, when a letter from a collection company, came just days later. The apartment complex states that if the final bill is not paid within 30 days, it ‘s automatically sent to collections. The final bill shows that it was n’t prepared until XXXX XXXX, 2017. Then, apparently they did n’t mail the letter for a week or longer so by the time it reached me, my ‘grace period ‘ had already lapsed and it is in collections. I contacted the former complex and worked out a couple of charges I did n’t believe were fair, over the course of a week. Meanwhile, I contacted the collection agency and disputed the amount and told them that I had just received the bill and was going to pay it, but to the apartments. XXXX XXXX at XXXX XXXX, told me today, that since it ‘s in collections, I must pay the collection agency. I do n’t want this on my credit and I have told both parties that I intend to pay but I did n’t have any time to pay it before it was sent to collections.
Company: Hunter Warfield, Inc.
State/Zip: TX 750XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2554692
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