Subscribe to our mailing list

X

EOS Holdings, Inc. – CFPB Complaint

By on September 20, 2017

Date Received: 2017-07-18T00:00:00

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a letter from XXXX XXXX , XXXX dated XXXX XXXX , 2017 stating they represent a EOS USA and that I owe their client {$45.00} on a very old XXXX former XXXX account. I had phone service through this company years ago by closed the account and switched to another provider. I feel that this debt is not valid and way past any reasonable collections period.

Company: EOS Holdings, Inc.

State/Zip: TN 373XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2577853

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Alliance Data Card Services - CFPB Complaint

About Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.