Date Received: 2017-06-24T00:00:00
Product: Credit card debt
Issue: Took or threatened to take negative or legal action
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: On XX/XX/XXXX according to the judgement case file, a case was filed against me from portfolio recovery associates.
I never once received a summons to appear to court and on XX/XX/XXXX the default judgement was awarded to them.
I went to the court house recently to figure out what this was because I only found out about it while trying to get a house mortgage. They told me what address they sent it to which was wrong, and said the signature they could not read but yet the delivery was successful.
I ‘ve tried to contact them for more information and proof of this debt because I have never own a credit card through XXXX.
This is not only hurting my credit, but also hurting my chances of owning a home.
Thank you for your help.
Company: PORTFOLIO RECOVERY ASSOCIATES INC
State/Zip: OH 432XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2558048
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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