Get Out of Debt Guy - Steve Rhode

PORTFOLIO RECOVERY ASSOCIATES INC – CFPB Complaint

1-844-335-1967

Date Received: 2017-06-24T00:00:00

Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/XXXX according to the judgement case file, a case was filed against me from portfolio recovery associates.

I never once received a summons to appear to court and on XX/XX/XXXX the default judgement was awarded to them.

I went to the court house recently to figure out what this was because I only found out about it while trying to get a house mortgage. They told me what address they sent it to which was wrong, and said the signature they could not read but yet the delivery was successful.

I ‘ve tried to contact them for more information and proof of this debt because I have never own a credit card through XXXX.

This is not only hurting my credit, but also hurting my chances of owning a home.

Thank you for your help.

Company: PORTFOLIO RECOVERY ASSOCIATES INC

State/Zip: OH 432XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2558048

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.