CFPB Complaint

Matthew Thomas & Associates LLC – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-06-24T00:00:00

Product: Other debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I saved the call, however received two calls stating I was being prosecuted for a bad check that was n’t processed however, I do n’t use checks and know it ‘s a scam but was told they were with XXXX, Mathew, & waters llc law firm. They need to resolve a matter or send it to my local authorities to serve me.

Phone number XXXX

Company: Matthew Thomas & Associates LLC

State/Zip: NE 685XX

Company Response to Complaint: Untimely response

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2558143

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

See also  FIDELITY CAPITAL HOLDINGS, INC - CFPB Complaint ID 2937562

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