Navient Solutions – CFPB Complaint ID 2633608

Date Received: 2017-08-18T00:00:00

Product: Private student loan debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I sent several cease and desist letters to the company requesting that they stop call specific numbers. I have stated on numerous recorded conversations that my cell phone number is not to called on the auto dialer. I discussed this issue with a supervisor in XXXX 2017, and I am receiving calls in XXXX 2017.

Company: Navient Solutions, LLC.

State/Zip: VA 221XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2633608

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See also  OCWEN LOAN SERVICING LLC - CFPB Complaint ID 3084769