Date Received: 2017-07-28
Product: Private student loan debt
Issue: Written notification about debt
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: The company Navient has been calling me telling me I owe them money, but my original loan was through XXXX XXXX in XXXX of 2006. I am not sure when Navient claimed to take over my loan, but I asked for paperwork from them showing that I owe this debt to them. They sent me a typed up paper, including a typed signature of my name, that had stated my original loan was XXXX. Navient is now telling me I owe XXXX, but can not tell me how the loan got that much. They have not provided me with paperwork confirming it. There are many problems with the one paper Navient sent me.
Company: Navient Solutions, LLC.
State/Zip: MI 484XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2589057
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