Helping America Group – Consumer Complaint – November 27, 2017

Consumer Statement:

I received a phone call from a man (9/2015) who stated he was answering my phone call (I didn’t remember making such a phone call but listened to what he had to say) and he worked for Helping America Group and 321 Loans. He explained how his company worked and how they would repair our credit rating. He took all my information about our debts and he gave me an amount they would either clear our debts, get the creditors to lower what we owed, or Helping hands would payoff our debts. My husband and I agreed to pay $680.+ a month. He said they would have everything cleared up within two years and our credit rating would be restored. I was required to write down every call I received from a creditor and who, when they called. I was also to give the creditors the phone number for Helping America Group and to not give them any other information. I tried to call them to check on the progress and was told that this took time and they were working for us. They moved several times and I had to really work to find a new address from them.

Consumer Action Taken:

The trusting sole that I am and with several health issues for both of us I didn’t try to contact them for some time. When my husband and I had to move we tried to buy a home and found out our credit rating and gone into the dump. A credit counselor we were working with suggested rather strongly that I find out what had happened to this company. When I finely hooked up to internet I found out that they had been shut down by the government.

Date This Problem Happened: September 10, 2015

State You Live in: Oregon

Race/Ethnicity: White

Age Range: 66+

Total Amount of Fee Paid: $680.66

Company Name: Helping America Group

Company Address:

Company Telephone Number:

Website of Company:

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