CFPB Complaint


Consumer Complaint Submission

Date Received: 2017-09-12T00:00:00

Product: Private student loan debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I went to the university of XXXX from XXXX. I received private student loans from the AK XXXX XXXX XXXX XXXX. Years later, I ran into hard times and filed bankruptcy in XXXX. I had never made a payment on these loans because when the payment became due, it was way too much for me to pay. They were included in my bankruptcy as well anyway. I ‘ve disputed these loans all year XXXX XXXX ) and have disputed them in the past to no avail. TN law states they have to be removed after 7 years anyway. They wo n’t remove them. They lie and say I was late on payments in XXXX when I ‘ve never made a payment. They even lied and are acting like they were n’t included in my bankruptcy. Either way, please help me clear up their negative reporting that they keep doing month after month after month.


State/Zip: TN 370XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2671110

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See also  Choice Recovery, Inc. - CFPB Complaint 2018-06-12

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