CFPB Complaint

TENET HEALTHCARE CORPORATION – CFPB Complaint

Consumer Complaint Submission

Date Received: 2017-09-26T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a letter from Central Financial Control that was dated XX/XX/XXXX. The outstanding balances are for the following medical bills and dates of service : {$350.00} XXXX XX/XX/XXXX {$1000.00} XXXX XX/XX/XXXX{$350.00} XXXX XX/XX/XXXX {$550.00} XXXX XX/XX/XXXX Within the letter, they state that the letter is ” an attempt to collect a debt by a debt collector, any information obtained will be used for that purpose. ” And for the account that is still within the limitations, they are n’t reporting the balance correctly, as according to their correspondence.

This is in clear violation of Florida ‘s statute of limitation for attempting to collect a debt. I am filing a dispute for Central Financial Control ‘s disregard for the law and consumer rights.

Company: TENET HEALTHCARE CORPORATION

State/Zip: FL 333XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2684862

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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