Capio Partners, LLC – CFPB Complaint 2017-09-29

Date Received: 2017-09-29

Product: Medical debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX is the previous complaint associated with this matter. XXXX XXXX located at XXXX XXXX XXXX, XXXX TX XXXX is in violation of many laws. The previous disputes I filled, XXXX XXXX XXXX who them sold my accounts to XXXX for collections have not responded to my direct reqiuest for an ITEMIZED list of ALL things I am being charged for. XXXX did not provide ANYTHING and yesterday I receive from XXXX a paper that shows XXXX charges for very large amounts. This does not show EACH thing I am being charged for! This is how XXXX companies are getting away with billing XXXX! The XXXX XXXX acct # XXXX XXXX XXXX acct # XXXX which both are now sold to XXXX are showing on my Credit as COLLECTIONS!

This is Deceptive and Abusive ( XXXX ) as well as in violation of XXXX support these violations I will now explain the chain of events. Within a week myself and my son vested the XXXX XXXX XXXX care located in XXXX XXXX XXXX. My son was first. He was XXXX XXXX XXXX XXXX XXXX which is basically the XXXX XXXX out of XXXX. We were at the XXXX XXXX no less than an XXXX and all the XXXX did is ask what happened and looked at his XXXX and said she thinks it is XXXX XXXX XXXX. She took his arm and yanked it real hard and his elbow fell back into place. We then received our paper work and left. That is all, nothing else was done. That following XXXX on a XXXX I XXXX my XXXX on a XXXX. The XXXX would not stop so I went to the same above mentioned XXXX XXXX. I received treatment form my XXXX XXXX

This was pretty XXXX and required XXXX XXXX, a lot of products etc. I then received my paper work and was sent home. Not long later I received bills from XXXX XXXX for myself and my son Both for the same amount {XXXX. I then receive XXXX bills XXXX XXXX XXXX XXXX XXXX for myself and on for my son in My sons was {XXXX} while mine was around XXXX. I was in total shock as to how could the bills for us even be close. I was actually XXXX, had a XXXX and needed XXXX. My son all they did was XXXX XXXX XXXX THAT IS IT! This is legit proof of fraudulent billing! I have asked at least XXXX times for a full itemized list of EACH CHARGE and this has yet to be given! Instead My accounts were sent to collections and now I am at risk for negative credit reporting.

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If I would not have had XXXX myself and my son XXXX and received bills so close, I would have never questioned the billing. It is clear we are being charged for things that were not done! There is no way our bills should even be close. There is no way our bills should even be close. I have discussed these concerns with all parties stated above and they keep being dismissive and say if I do not pay they are going to report to the credit bureaus. They have been threatening and misleading!

am being forced to pay for things that I know that were not done! There abusive billing tactic are forcing me to pay for these bills without me even knowing what I am being billed for. The kept auto dialing and hang up when I answer They called my own mother and told her about the collections which is a violation of my PRIVACY! I told them I needed financial assistance because I am so worried about my credit and they have not yet sent me an application for assistance. However, what this comes down to is now have acccounts in collections all because they have refused to show me what I am being billed for! I am not going to pay for something when something is clearly wrong! These companies have abusive collection practices that are

Company: Capio Partners, LLC

State/Zip: OH 451XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2688854

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