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PORTFOLIO RECOVERY ASSOCIATES INC – CFPB Complaint

By on December 17, 2017

Date Received: 2017-10-08T00:00:00

Product: Credit card debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a summons mid XXXX to go to court on XXXX/17 by portfolio recovery for that from XXXX for {$640.00}.

I have sent a letter to portfolio recovery and asked for validation of the debt and received no reply. I have never signed any contract I do n’t owe Portfolio Recovery any money.

I am being harassed and what they ‘re doing is against the law.

Company: PORTFOLIO RECOVERY ASSOCIATES INC

State/Zip: MD 207XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2696177

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  PORTFOLIO RECOVERY ASSOCIATES INC - CFPB Complaint

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