CFPB Complaint

WELLS FARGO & COMPANY – CFPB Complaint ID 2697139

Consumer Complaint Submission

Date Received: 2017-10-09T00:00:00

Product: I do not know

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have reported theft by someone at Wells Fargo and news reports confirm Wells Fargo admits stealing millions after I made my report. This agency claims Wells Fargo has responded. Wells Fargo has bought advertisement and made the evening news but they have NOT responded to me.

Reporting to this agency has done nothing. This appears to be a method our government uses to steal from us. People getting paid to do nothing while banks steal from the poor.


State/Zip: MS 397XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2697139

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Navient Solutions - CFPB Complaint ID 3080823

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