Navient Solutions – CFPB Complaint ID 2700363

Date Received: 2017-10-12T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Company Making RoboCalls : Municipal Services Bureau Their Phone Number : XXXX My Complaint Against Them : I am retired and have been debt-free for over 30 years now. I keep getting RoboCalls from this company, and they do n’t even mention me by name when-making these automated-calls … which leaves me to believe it is some kind of SCAM or MISTAKE on their-part. Perhaps they are ‘seeking to find ‘ someone ELSE, however – it ANNOYS me to be getting 8-10 calls a WEEK from these people …! Are-they ‘human ‘ – or are-they … ROBOTS?

Company: Navient Solutions, LLC.

State/Zip: CO 813XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2700363

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