Date Received: 2017-10-20T00:00:00
Product: Auto debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: My teenage daughter received a phone call on her cell phone from Chrysler Capital looking for an old neighbor that moved a year ago.
I find it appalling that someone with Chrysler Capital thought it would be okay to do this.
An employee of Chrysler Capital had to go online and look for a name or address of an old neighbor to the debtor in an attempt to track him down. They anticipated an old neighbor ( me ) will let him know about the call in an attempt to shame him into taking care of his debt.
I will not do Chrysler Capital ‘s job for them. They should be stopped from using tactics like this on others.
Company: SANTANDER CONSUMER USA HOLDINGS INC.
State/Zip: MO 648XX
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Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2707462
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