Date Received: 2017-12-27T00:00:00
Product: Mortgage debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I returned the call on XXXX/17 and the young lady was rude. She told me people that do n’t work still pay the debts. Then she wanted to go through my finances with me. I do n’t think that is any of her business.
If she wanted to collect a debt she should work with that person, not tell them how or how much they need to pay.
Company: Ditech Financial LLC
State/Zip: FL 324XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2764881
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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