Date Received: 2017-11-27
Product: Medical debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: On XX/XX/XXXX a representative with XXXX XXXX XXXX called and asked for a {$75.00} payment for XXXX XXXX XXXX. The bill with the hospital was from a car accident. I advised that the hospital received the check for {$75.00} payment XX/XX/XXXX and they deposited the check. The gentleman asked for proof so he could file a dispute. I sent in the copy of the check from the attorneys office. On XX/XX/XXXX the same gentleman called again stating I owed the money. He said the hospital rejected the dispute. He tried to tell me the account number on the top of the copy of the check I sent was not the correct account number. I told him he was mistaken that the account number he gave me ( XXXX ) was in fact the bank account number for the attorneys bank account. I asked him to hold on while I answered another call. He hung up. I called back and spoke with a female and she tried to tell me the same thing about the account number. I told her if they would look at the back of the check it proves that the check was cashed by the hospital. I became upset and told her if they were too incompetent to look at the proof they can just shove it up their XXXX. I have sent a letter with the copy of the check and requested they take the information off my credit and report paid in full but they refuse to do so.
Company: Alorica Inc.
State/Zip: OK 744XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2739025
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