Arnold Scott Harris, P.C. – CFPB Complaint 2017-12-15

Date Received: 2017-12-15

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: 1. Medical expenses incurred when a driver XXXX XXXX as a pedestrian while visiting XXXX.
2. Ambulance bill went into default while waiting for Driver ‘s Insurance, which had responsibility for payment, to complete payment.
3. Bill paid on XX/XX/XXXX.
4. XXXX XXXX XXXX XXXX XXXX XXXX repeatedly called to collect payment XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX. Each time I told them the payment had been made.
5. On XX/XX/XXXXXX/XX/XXXXin a phone conversation with the Debt Collectors, the put me on hold to verify that the payment had been made. The woman then informed me that indeed the payment was cleared and they would no longer call me.
6. OnXX/XX/XXXX, they called again asking for the money and claimed that they can not verify if the money has been paid. They insisted that I send them, via mail, proof.

They have no right to contact me. They do not keep accurate debt information. They refuse to stop harassing me or check if the debt was paid.

Company: Arnold Scott Harris, P.C.

State/Zip: GA 306XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2756342

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