Texas Guaranteed – CFPB Complaint 2017-12-26

Date Received: 2017-12-26

Product: Federal student loan debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: A company named ” XXXX XXXX ( XXXX ) ” started sending me emails about my XXXX student loans. I asked them to stop emailing me. They said they would not. The email address being : XXXXXXXXXXXX. I told them they were spamming me about a student loan that I had made payments on the week prior and informed them I would report their email as spam.

Company: Texas Guaranteed

State/Zip: WA 982XX

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Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2764231

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