Navient Solutions – CFPB Complaint ID 2752101

Date Received: 2017-12-11T00:00:00

Product: Private student loan

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: XXXX XXXX I was called and harrased to try and make a payment I could n’t make. I had called in XXXX to let them know I lost my job after a good year of making payments. They said there is nothing they can do and I do n’t qualify for anything. I called few days later to make not a whole payment but a partial because I had gotten some money unexpectedly. I was told me and my cosigner would stop being called 2-4 times a day. None of the calls stopped. Now they say I ca n’t be taken off the calling list. This is the worst company I ever worked with. My other loans a through XXXX and they are a much better company than this scum.

Company: Navient Solutions, LLC.

State/Zip: NH 035XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2752101

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