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Allied Interstate LLC – CFPB Complaint

By on February 17, 2018
Consumer Complaint Submission

Date Received: 2018-01-25T00:00:00

Product: I do not know

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Company is calling me in an attempt to reach my brother. I do not have any debts myself that they are trying to collect.

Several weeks ago, I answered one of their calls ( after they kept trying repeatedly ), and I told them I had no information for them, and that I didn’t have a better way for them to contact my brother. I asked them to stop calling me at any of my phone numbers, as I would be of no help to them.

They have since attempted to call me on XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, XX/XX/XXXX, and XX/XX/XXXX ( I’m guessing they will try again today, XX/XX/XXXX ). In short, they’re harassing me about a debt that I do not owe in an attempt to reach one of my relatives when they’ve already been told that I have no additional contact information for him.

Company: Allied Interstate LLC

State/Zip: OH 430XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2793019

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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