AmeriCollect – CFPB Complaint 2018-02-06

Date Received: 2018-02-06

Product: Medical debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: This debt was undertaken during an incident that occurred due to being XXXX XXXX XXXX XXXX. When the settlement came in, it was for less than expected and it didn’t cover all my bills and time off work.

The hospital refused to recognize my insurance at the time, stating I would have to be personally responsible for the entire amount.
I tried repeatedly to work with them, attempting to file for Indigent negotiations, and tried to negotiate a settlement that would have made with my settlement.

They avoided final discussions, entered it into collections and added to my credit report during negotiations ; even after was told repeatedly that they would not do that.

Company: AmeriCollect

State/Zip: IA 520XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2804538

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