Navient Solutions – CFPB Complaint ID 2769040

Date Received: 2018-01-02T00:00:00

Product: Federal student loan servicing

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I received a notice from NAVIENT DEPARTMENT OF EDUCATION LOAN SERVICING dated XXXX XXXX, 2017 about a loan consolidation loan program.
I believe that NAVIENT is a debt collector trying to misrepresent that they are licensed and have the right to offer such consolidation program without notification that I have the right to dispute such an alleged debt in it ‘s entirety. I have no knowledge and consent to contract to such debt collector without disclosure of the nature of their business and authorities to offer such loan program.

Company: Navient Solutions, LLC.

State/Zip: CA 921XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2769040

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