Date Received: 2017-12-15T00:00:00
Product: Federal student loan servicing
Issue: Problem with a credit reporting company’s investigation into an existing problem
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: the department of education /Nelnet are reporting that I student loans, they are reporting on XXXX , XXXX and XXXX this is n’t accurately.
they have over 12 accounts on my credit report. I have asked for them to send me promissory notes that I have signed that stated that I applied for these loans and they have not sent me anything as will as all proof with DL picture, signature and paperwork. they have not sent any information to me.
Company: NELNET, INC.
State/Zip: TX 777XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2756376
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