Navient Solutions – CFPB Complaint ID 2774804

Date Received: 2018-01-08T00:00:00

Product: Federal student loan servicing

Issue: Dealing with your lender or servicer

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Navient is the loan servicer. I only owed XXXX. Now I do n’t know. You pay online and it is always down. They called me and said they have taken a judgement out. The monthly PMT is XXXX.and I ‘m on XXXX. They wanted to send a stranger to my house. I said send a sheriff. I called county court and they have no judgement.

Company: Navient Solutions, LLC.

State/Zip: TN 370XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2774804

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