Prizm Financial Company, LLC – CFPB Complaint
By on March 22, 2018
Date Received: 2018-02-19T00:00:00
Product: Auto debt
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: On XX/XX/XXXX Prizm Rep, XXXX XXXX stated in an email that XXXX would likely, ” write-off the deficiency ” for a vehicle I voluntarily surrendered. This was supposed to be a compromise and settlement to previous unethical and illegal practices I experienced by XXXX XXXX. However on XX/XX/XXXX I received a letter from XXXX XXXX, Prizm ‘s ” Legal Collections Manager ” that stated I owe {$9100.00} to XXXX because ” The proceeds from the sale of the vehicle were insufficient to satisfy your loan obligations. ” I was led to believe this issue was resolved however it was just another ploy to take advantage.
Company: Prizm Financial Company, LLC
State/Zip: OR 974XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2819035
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