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California Business Bureau, Inc. – CFPB Complaint

By on April 17, 2018

Date Received: 2018-03-28T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I have constantly contacted this company for validation of this debt.
I never received any documentation from them proving that this is mine.
Ive never received correspondence from them either.
Im not even sure how this ended up on my credit report without my knowledge of this in the first place.

Also I do believe a medical file being sold to a collection agency is in violation of the hippa law.

Company: California Business Bureau, Inc.

State/Zip: CA 923XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2855680

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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