Date Received: 2018-03-29T00:00:00
Product: Auto debt
Issue: Communication tactics
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: Ally Financial illegally obtained my personal information, including cell phone number, to call me about a family member ‘s auto loan. They never identify themselves as Ally, that information was obtained by searching their phone number.
Ally is contacting others who are NOT related to the borrower.
Company: ALLY FINANCIAL INC.
State/Zip: NC 281XX
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Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2859085
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