Date Received: 2018-04-11T00:00:00

Product: Medical debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I spoke with a representative by the name of XXXX XXXX in XX/XX/XXXX. She stated that if I paid the balance in full the entry on my credit report would be deleted and it would be like it was never there. I paid the balance in full on XX/XX/XXXX. To date, the entry has NOT been deleted from credit report as promised. I emailed the associate about it on XX/XX/XXXX and I have not received a response. They lied to me in order to collect the debt which a violation of the FDCPA, for which I will take legal action against them and XXXX. I would highly recommend the CFPB take a closer look at this debt collection company. Their practices are abusive and unethical.


State/Zip: GA 303XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2872692

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