CFPB Complaint

NRA Group, LLC – CFPB Complaint 2018-04-12

Consumer Complaint Submission

Date Received: 2018-04-12

Product: Other debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: The XXXX XXXX XXXX contacted me months ago regards to a so called debt from XXXX, and I responded, explaining the debt incurred after I was evicted/moved out.
Also, on a separate note the same case went to court, and was settled. I’ve attached except of the settlement & court proceedings for your perusal. I was strongly advise by my attorney to file this complain.

I am forwarding this complain cause the agency still listed said account on my credit file on XX/XX/2018.

Displaying the below information.

You’ve paid off 0 % of your collection.
Balance {$2500.00} XXXX XXXX XXXX XXXX XXXX XXXX XXXX, PA XXXX

Company: NRA Group, LLC

State/Zip: MD 208XX

Company Response to Complaint: Closed with non-monetary relief

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2873348

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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