CFPB Complaint

Amsher Collection Services, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-05-04T00:00:00

Product: Medical debt

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: AMSHER COLLECTION SERVICES has been inaccurately reporting an account since XX/XX/XXXX which they claim I owe {$110.00}. My rst attempt to resolve this matter was received via certied mail USPS ( XXXX ) on XX/XX/XXXX.

AMSHER COLLECTIONS SERVICES responded on XX/XX/XXXX simply stating, the letter is to inform me that they received my notice of dispute regarding collection and they will provide me with any documentation they receive of my request. Also included in their response was a company telephone number and options to pay, however, they failed to validate the debt.

The term breach of security means, with respect to unsecured PHR identiable health information of an individual in a personal health record, acquisition of such information without the authorization of the individual. You may be held liable for the actions of AMSHER COLLECTIONS SERVICES.

AMSHER COLLECTIONS SERVICES responded on XX/XX/XXXX, with an printout of an itemized deduction verifying the debt. As per FTC opinion letter from Attorney XXXX XXXX XXXX, a printout of a bill or itemized document does not constitute verication. Medical related documents was also included in the documents sent. AMSHER COLLECTION SERVICES should be advised the under Federal Statutes, The Fair Credit Reporting Act, ( 15 U.S.C. 1681 et seq ) and Georgias Consumer Credit Statutes, and subtitle D of the ARRA, SEC. 13401. APPLICATION OF SECURITY PROVISIONS AND PENALTIES TO BUSINESS ASSOCIATES OF COVERED ENTITIES ; and SEC. 13407 ( 1 ) BREACH OF SECURITY.

A second attempt was received via certied mail USPS ( XXXX ) on XX/XX/XXXX. I again requested validation, competent evidence bearing my signature, showing that I have ( or ever had ) some contractual obligation to pay them. AMSHER COLLECTION SERVICES failed to respond.

Laws that I can potentially le suit for : 1 ) HIPAA ( Health Insurance Portability and Accountability Act of 1996 Metro 2 Compliance 2 ) US Court of Appeals – Ninth Circuit, No. 00-15946, XXXX XXXX XXXX XXXX 3 ) FCRA Section 4 ) 623 FCRA Section 605 ( c ) 5 ) FDCPA Section 809 ( b ) FTC opinion letter Cass From XXXX.

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As FCRA rules allow for up to {$1000.00} per violation. Small claims actions are not allowed to cover attorney fees.

Company: Amsher Collection Services, Inc.

State/Zip: GA 300XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2897014

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.




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