CFPB Complaint

HCFS Health Care Financial Services, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-05-13T00:00:00

Product: Medical debt

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: I had a notification from my credit reporting agencies indication a major action. So I looked into it. Come to find out I have a collection on me for a ” medical ” bill. Problem is, I haven’t been to any medical professional, hospital, emergency room or anything relating to that in over 15 years! I am in an active dispute with the 3 credit reporting agencies. Now over a year ago I did misplace my wallet. And it was found and mailed to me. Money was missing but otherwise seemed untouched. I didn’t think anything of it at the time. Maybe this could be a pending result of that? I’m not sure. But I know this debt isn’t mine because the services they claim, I haven’t used such in over 15 years!

Company: HCFS Health Care Financial Services, Inc.

State/Zip: FL 334XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2905117

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Kramer & Frank, P.C. - CFPB Complaint

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