Macklock National Credit said they could get me out of debt and get my credit score up in two years. I had 4 credit cards approximately 24,000.00 and for 437.01 a month I would have a credit card debt settle, 11 months in I get a court summon (May 2018) for the Walmart Discover Card which I sent the collection letter as instructed to my Macklock National Credit Agent in July 2017 they haven’t did anything from July 2017 -May 2018 except collect my money. I started out with Agent Jacob Trowbridge, he handed me off to Jason Oram who left, now I am dealing with Jim Bassi. Jim Bassi had one quick phone call with me to introduce him self as my new Agent. I need answers and I get nothing showing me how they are handling any of my accounts. Do not use this company regardless of how bad your debt is you will become very frustrated with this company and see little to no results. Now I have to tackle the 4 credit card company on my own. From what I read other people have the same problem with them. Macklock National Credit has a F rating by the Better Business Burea.
Consumer Action Taken:
I called Jim Bassi and he doesn’t return my phone calls, instead he text and e-mails me. I left my last message stating we need a phone call conversation, no text or e-mail. I am waiting for his next response which I don’t think will be anything productive if he even calls, text or e-mail. I will take the necessary steps to get my money back I have little to no faith in Macklock National Credit I logged in the portal and only thing I see is that I sent them the collection letters with no details of what they did other than collect my money. I am going deal with the collectors on my own.
Date This Problem Happened:
State You Live in: Ohio
Race/Ethnicity: Black or African American
Age Range: 51-65
Total Amount of Fee Paid: $4,801.11
Company Name: Macklock National Credit
8690 Aero Dr Ste 115-340
San Diego CA 92123
Company Telephone Number: 888-433-4231
Website of Company: macklock.org
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