CFPB Complaint

I.C. System, Inc. – CFPB Complaint

Consumer Complaint Submission

Date Received: 2018-05-09T00:00:00

Product: Medical debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/XXXX I paid this debt in the amount of {$33.00} but on my credit report it was reported that I owed {$170.00}. When I contacted the company in XX/XX/XXXX they told me that I only owed {$33.00} but before XX/XX/XXXX -XX/XX/XXXX it was reported to XXXX that the amount owed was {$170.00}.

I recently sent XXXX, after trying to dispute this several other times that this isn’t my bill because per the company there was never an amount of {$170.00} that should have been reported.

Now it is listed as a ” CHARGEOFF ” but it was never my bill and it was paid in full-never charged off.

Company: I.C. System, Inc.

State/Zip: MD 211XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2901137

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

READ  Kehoe Financial Group, LLC - CFPB Complaint

About the author

Research Department

Here is where you will find important stories located from around the web which can impact you and your financial life.

%d bloggers like this: