CFPB Complaint

I.C. System, Inc. – CFPB Complaint ID 2913016

Consumer Complaint Submission

Date Received: 2018-05-21T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: After the equifax breach there were a lot of fake charges and I was able to get all but one expunged. This fake {$170.00} ” IC Systems Collections # XXXX ” original creditor XXXX XXXX ” is not valid as I have used XXXX for many years and haven’t used ” XXXX XXXX ” for about 8 or 9 years and when I had it they directly deducted their payment from my credit card with no issues. So this is FAKE FAKE FAKE and I can not get XXXX to understand this-there is no intelligent human life there to work with and I am up to hiring an attorney for {$5000.00} down just to fight to get my credit report to be accurate with XXXX. I pay ALL my bills including credit card 100 % each month, no balance EVER, and I just paid my second mortgage balance IN FULL so it isn’r about money, IT IS ABOUT HONOR AND HONESTY!!!

Thank you for helping me.

Company: I.C. System, Inc.

State/Zip: FL 334XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2913016

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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