CFPB Complaint

Trident Asset Management, L.L.C. – CFPB Complaint ID 2919259

Consumer Complaint Submission

Date Received: 2018-05-27T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Trident Asset Management LLC was forfeited on XX/XX/XXXX. XX/XX/XXXX I received an alert Trident Asset Management LLC entered a derogatory collection account due in the amount of {$340.00}. In result of XXXX dispute, Trident Asset Management back dated account to XX/XX/XXXX in the amount of {$340.00} with Original Creditor name being XXXX. Trident Asset Management LLC is not in good standing in the State Of Maryland.

Company: Trident Asset Management, L.L.C.

State/Zip: MD 207XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2919259

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.

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