Date Received: 2018-05-31
Product: I do not know
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I have reported this company calling my number to collect a debt not mine on separate occasions. I reported them on XX/XX/XXXX, XX/XX/XXXX, andXX/XX/XXXX. I have no knowledge of the debt they are attempting to collect. Since I refuse to provide them with my personal information, they refuse rudely to give any information about the purpose of the call. I would like to believe that something legally can be done to stop them from calling my number repeatedly in a harassing manner.
I would be willing to pursue any legal means that may be provided by your organization.
Company: Radius Global Solutions LLC
State/Zip: GA 300XX
Company Response to Complaint: Closed with explanation
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2923157
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.
In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.