CCS Financial Services, Inc. – CFPB Complaint ID 2910522

Date Received: 2018-05-18T00:00:00

Product: Auto debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/XXXX I switch from XXXX to XXXX XXXX for a lower rate … my insurance premium ended on XX/XX/XXXX … and I did not have a lapse in coverage now XXXX has sent a collection account to the 3 credit bureaus without explanation … I feel as if I should not be charged {$270.00} for trying to find a lower premium especially if XXXX XXXX has more benefits … they are over charging me as if I had a lapse in coverage … I want XXXX to remove this from my credit reports

Company: CCS Financial Services, Inc.

State/Zip: NC 278XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2910522

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