WELLS FARGO & COMPANY – CFPB Complaint ID 2926070

Date Received: 2018-06-04T00:00:00

Product: I do not know

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Wells Fargo has charged a Fee of {$120.00} to my account for a legal order. I expressed to them that the funds were from a XXXX payment case. Wells Fargo and other banks alike are charging excessive fees for writing a check to a debitor. I wasn’t representated by Wells in court nor did I receive LEGAL COUNCIL. Why does Wells Fargo think it’s Ok to charge a fee, that of which an attorney can make, for less than 10min of work. Wells Fargo has been hit with a {$250.00} million door settlement for excessive overdraft fees. This should also be a consideration moving forward.

And this is the kicker. Wells Fargo instructed me to contact the Franchise Tax Board and have them write Wells Fargo a letter stating that there was an error. I’m still scratching my head on that one. In short they want me to call the Franchise Tax Board and have the FTB tell Wells Fargo that there’s been an error with your fees. FTB didn’t access the fees XXXX! Why would FTB call and complain or write a letter regarding fees they didn’t charge.

Name # XXXX XXXX Case # XXXX Amount # XXXX

Company: WELLS FARGO & COMPANY

State/Zip: NV 891XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2926070

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