CFPB Complaint

FIDELITY CAPITAL HOLDINGS, INC – CFPB Complaint ID 2937562

Consumer Complaint Submission

Date Received: 2018-06-15T00:00:00

Product: I do not know

Issue: Took or threatened to take negative or legal action

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: These people have put a very old debt on my credit report that’s twice the amount of what it was when it was charged off years and years ago. I am no longer responsible for the old debt at the original amount. They send me letters saying they will sue me, they call me and bother me, and they keep adding more interest to this ” debt ” they think I owe. Right now it’s at {$2400.00} and it keeps climbing. They are deliberately damaging my credit, which made it very hard for me to buy a car last month. I had gotten my score to the 700 ‘s finally, and they brought me down to the 500 ‘s with their despicable actions. I disputed this debt once, it was removed, and they added it back on and added more money to the balance. These people are crooks who damage your credit ; I read all about how they went after people in LA with fake medical bills and they have been sued many times by others. If they do not remove this debt on my credit reports ASAP, I will be hiring an attorney to sue them as well. XXXX my words, XXXX XXXX XXXX.

Company: FIDELITY CAPITAL HOLDINGS, INC

State/Zip: CA 913XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: No

Did Consumer Dispute Company Response: N/A

Complaint ID: 2937562

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

READ  National Business Factors - CFPB Complaint

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

In particular what you are looking for was that the company response was timely and that the consumer did not dispute it. The posting of complaints has proven to be a valuable resource for both companies and consumers.




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