Date Received: 2018-07-07T00:00:00
Product: I do not know
Issue: Attempts to collect debt not owed
Consumer Consent Provided to Share Complaint: Consent provided
Consumer Complaint: I keep getting phone calls and text messages from XXXX. They do not leave a message, but text message says it was XXXX XXXX about collecting debt for an account with XXXX XXXX. I have never shopped there and don’t wear glasses. I’ve gotten approximately 15 calls from them in the past week. I think someone must have given them my number or that they have my number by mistake.
Company: SYNCHRONY FINANCIAL
State/Zip: MI 481XX
Company Response to Complaint: Closed with non-monetary relief
Was Company Response Timely: Yes
Did Consumer Dispute Company Response: N/A
Complaint ID: 2956676
The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.
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