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McCarthy, Burgess & Wolff, Inc. – CFPB Complaint

By on August 14, 2018
Consumer Complaint Submission

Date Received: 2018-07-30T00:00:00

Product: I do not know

Issue: Threatened to contact someone or share information improperly

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: On XX/XX/XXXX at approximately XXXX the office of McCarthy McCarthy Burgess & Wolff contacted my mother on her personal cell phone about a ” purported debt ” I owed. She asked them to quit call. They knew it was my elderly mother ‘s phone when they called. They had no reason to call that number were not given the number by me. She immediately stated the name of her company, which intentionally sounds like a law firm trying to make my mother think I was being sued. When my mother asked if she was a law firm she said, NO a debt collector. She is not suppose to be talking to my mother about debt collection.

This is their tactic to embarrass me regarding the debt and harass my mother. They need to be punished to the fullest level that the law allows.

Company: McCarthy, Burgess & Wolff, Inc.

State/Zip: FL 330XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2977336

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

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