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UMPQUA HOLDINGS CORPORATION – CFPB Complaint

By on August 17, 2018
Consumer Complaint Submission

Date Received: 2018-07-23T00:00:00

Product: I do not know

Issue: Attempts to collect debt not owed

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Company ( XXXX XXXX ) is reporting owed amounts of {$30000.00} on my XXXX and my XXXX reports. This is debt from an S-corp ” XXXX XXXX XXXX XXXX XXXX ” from over 2 years ago. This is what I was told by the original creditor, XXXX XXXX XXXX. I have sent many documents to the credit reporting companies for dispute. They have recognized that this isn’t a valid ” personal ” debt. Because I was a signer for the Company XXXX XXXX XXXX XXXX XXXX, they have been harassing me for the past 2 years. And just recently decided to attach this debt on my personal report, which I am still trying to figure out how they were able to do this without my SS #. After this debt is removed by the reporting agencies, they intend to keep reporting it over and over again. This is a violation of Federal law to falsely report on one ‘s personal credit when the original purchase was through a XXXX XXXX XXXX # for an incorporated business.

Company: UMPQUA HOLDINGS CORPORATION

State/Zip: IA 500XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2970344

The above data is from the Consumer Financial Protection Bureau. Keep in mind that every company will get a complaint from time-to-time, even the great ones. But there are a few key data points that will give you an idea about how well the company values their customers and handles consumer issues.

Look at the item Company Response to Complaint: and Did Consumer Dispute Company Response: to get a better idea of how this was resolved. And the field Consumer Complaint: can give you some context of the issue.

READ  Aargon Agency, Inc. - CFPB Complaint

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