Monarch Recovery Holdings, Inc. – CFPB Complaint 2018-06-21

Date Received: 2018-06-21

Product: Credit card debt

Issue: False statements or representation

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Monarch Recovery XXXX Calls and messages have used extremely abusive tactics. One agent claimed to be a law office and said they had repeatedly sent communications to my address that were not responded to, so they were going to file with the local courthouse ( not named ). This was false. Yesterday an agent claimed they were from a local courier agency ( not named ) and that they were required to show up to both my employer and my home that day. Of course, nobody came.There have been repeated calls to my mother, grandmother, my mom ‘s ex husband, and my ex husband. One agent revealed my financial information including the amount of the debt to the family members they have called.

Company: Monarch Recovery Holdings, Inc.

State/Zip: CA 928XX

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2942090

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