CFPB Complaint

Amsher Collection Services, Inc. – CFPB Complaint ID 2947177

Consumer Complaint Submission

Date Received: 2018-06-26T00:00:00

Product: Credit card debt

Issue: Communication tactics

Consumer Consent Provided to Share Complaint: Consent provided

Consumer Complaint: Purchased a coat on XX/XX/2016 at XXXX ‘s in the amount of {$140.00}. Paid with my debit card. Sales associate asked me to sign up for a XXXX ‘s debit card to get a {$25.00} discount. I signed up. He linked the debit card to my bank account. A few days later I was debited again for the coat. I refused payment since I paid at the store in XXXX on XXXX XXXX and XXXX.

I submitted statements to XXXX indicating debt was paid. Associate at store agreed it was paid. Still it went to Collections. I sent copy of statement to Collections Agency. XXXX ‘s has now sent it to three different collections agency. I am not paying for the coat again.

The collection agency that contacted me today CALLED ME FIVE CONSECUTIVE TIMES WHILE I WAS AT WORK. I was at work and could not answer. They are not allowed to call me five consecutive times if I do not answer that is harassment. I will be filing a second complaint against AMsher. My complaint is related to their communication tactics.

Company: Amsher Collection Services, Inc.

State/Zip: IL

Company Response to Complaint: Closed with explanation

Was Company Response Timely: Yes

Did Consumer Dispute Company Response: N/A

Complaint ID: 2947177

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